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ATOMOS ONLINE SUPPORT  Online support

For immediate Atomos support, visit the Atomos KnowledgeBase, a searchable online resource which provides answers to frequently asked questions, technical articles and workflow examples. You can also visit the online forum and exchange ideas and information with other Atomos users. If the KnowledgeBase and the forum don’t provide an answer to your specific question or issue, please submit a Atomos support ticket and a member of the Atomos technical support team will get back to you within 24 hours.

Frequently asked questions FAQ

We’ve compiled the most popular questions about Atomos products into Frequently Asked Questions documents:

Register your product AVID to extend warranty

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AVID DNxHD Activation

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OS UPDATES Firmware

Atomos regularly provides new features and bug-fixes for its field recorders through firmware updates. The latest versions of AtomOS can be downloaded below:

Tutorials Tutorials

For extra assistance, we’ve put together the tutorial videos below:

Developement

HDMI protocol trigger & timecode

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Quick Links

Support Videos

How to Update your Firmware

How to Reset your Recorder

Avid DNxHD Activation

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